Frequently Asked Questions

This Agreement was last modified on 28th November 2024

Shipping Information

Can I place an order via the webshop?

If you have an account and it is activated, you can place an order request. Please note that this is and remains a request, as soon as we receive a request, we will make an invoice of products that are available and you will receive an email where the delivery time is also stated.

How do I order at Pflanzen Garten?

Just add products to your cart, you can order with or without registration

When will I receive my order?

After receiving a request, we will check which products are available at that moment and on that basis we will make an invoice. You will then immediately receive an email with the invoice and delivery time. Calling after a request will NOT speed up the process.

Do I need an Account to Place an Order?

NO! If you want to place an order you don’t need to have an account but always available for regular customers.

FAQ Second Version

What Shipping Methods Are Available?

We have your order delivered by various transport companies.

How Long Will it Take To Get My Package?

Unfortunately, the office is very busy and all customers are helped in a fair manner according to time an order is placed.

How Do I Track My Order?

Unfortunately, it is not possible to track your order.

How Do I Place an Order?

You can place an order via the webshop, just add product(s) to cart.

Who Should I Contact if I Have Any Queries?

Tel: +49 57 327 27612
E-mail: Info@PflanzenGarten.com

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